Registration

Manage Registration

• Not receiving registered runner updates on text or email?
• Can I change my starting corral?
• How can I confirm my registration?

Deferrals/ Convert to Virtual

• I deferred from last year, how do I find my confirmation?
• Can I defer my entry to next year?
• Can I convert my in-person run to the virtual race option?

Installment Plans

• I opted for a payment plan when I registered, can I choose to pay off the balance in full?
• I opted for an subscription plan when I registered, what happens if I miss a payment?
• How do I update my method of payment?

Refunds

• Can I transfer my entry to someone else?
• Can I cancel and get a refund?

Updates

• I used a promo code for an item when I registered, when will I receive it?
• Can I update my registration information?

Non-Binary+

• What does NB+ stand for?
• Is the race timed the same for NB+ registrants?
• How will the addition of NB+ influence the Male and Female division/ categories?
• Can I update my gender to NB+ if I'm already registered?

Event Changes

• How do I change my event?

Programs

Teams

• How do I join or create a team?
• Can I create a team if I have less than 10 people?

Elite/ Subseed Athletes

• I submitted an application for the Sub or Elite program but wasn't approved, why not?
• Can I use results from a 5 or 10K race to qualify as a Sub or Elite Athlete?
• Do you have Elite and Subseed programs?

Athletes with Disabilities

• TSFM Athletes with disabilities program
• Can I run the San Francisco Marathon if I have a disability?
• I am blind and need a guide. How does my guide register?
• Do you allow wheelchairs?

Pacers

• What are the Pacer paces and times?

Volunteers

• Can I volunteer for the San Francisco Marathon?
• My group would like to volunteer, how do we sign up?
• What is the minimum age to volunteer?

Challenges

Eligibility

• How do I qualify for a challenge?
• Is there anything extra I need to do when I register to take part in a race challenge?

Race Weekend

Expo

• When and where is the Expo?

Shuttles

• Race Morning Runner Shuttles

Gear Check

• Is there a gear check on race morning where I can leave my stuff?
• How can I retrieve my Gear Bag if I forgot to pick it up?

Security

• What security measures have The San Francisco Marathon put in place?

Bibs

• What's my bib number?
• Can I add bib mailing after I'm registered?
• Where do I pick up my bib?
• I can't make it to the expo, can someone else pick up my bib for me?
• Can I pick up my bib on race morning?
• I purchased bib delivery and it hasn't arrived, what should I do?
• See all 7 articles

Results

• Quick Silver Trail Run, 2/23/2025
• Crocket Hills Trail Run Results
• Timing corrections and questions

Photos

• Can I add Marathon Photo's Live video or race photo packages to my existing registration?
• How can I access photos of myself from the race?

Lost and Found

• I lost something at the race, what do I do?

Travel & Lodging

Transportation

• Where are the closest drop off points for race morning?
• Can I purchase a Bart/ Bus ticket if I'm already registered?
• Does BART run on race morning?
• Is there parking near the course?
• How else do you recommend traveling within the city on race weekend?

Hotels

• Are there hotels close to the start line?

Fundraising

Fundraising

• What if I need help with my charity fundraising page or charity bib registration?
• How do I find my fundraising page?
• How do I start a fundraiser?
• I can't find my Fundraising Activation email, how do I find it?
• What charities can I fundraise for?
• What if the cause/ charity I want to fundraise for is not on the charity page?
• See all 7 articles

Course

Maps

• How many water and fuel stops are on course?

Rules

• Can I bring my own water bottle on the course?
• Can I wear headphones on the course?
• Are strollers allowed on course?
• Do you allow dogs on the course?

Certification

• Is The San Francisco Marathon USATF Certified?
• Is The San Francisco Marathon a Boston Marathon Qualifying Race?

Course Limits

• Full, 1st, and 2nd Half Marathon cut off times
• Where can I find race start times?

Merchandise

Sizing and Exchanges

• Is there a size chart for race shirts?

Run365.shop

• My Run365.shop order is missing an item, what do I do?
• Whats inside SFM Mystery boxes?