How can I retrieve my Gear Bag if I forgot to pick it up?

Your Gear Check Bag can be returned by reaching out to our support team within 7 days of the event. 

Shipping Fee

There is a $20 shipping fee applied to sending your Gear Check Bag.

What happens after 7 days

After 7 days, the Gear Check Bags will be donated.

Submit a Lost and Found ticket

Visit the Help Center and submit a Lost and Found ticket:

Note: Submitting a ticket with the correct category will help expedite your ticket review.


Was this article helpful?
0 out of 0 found this helpful